Customer Consent

No

Yes

Verifiable digital records of all customer opt-ins are made available on the platform.Customers can also see all their consents on a single dashboard

Customer Preferences

Yes

Yes

Consumers can also select specific day(s) and time band to block (or) receive.commercial communication in addition to type of category; viz only DND

Entity/Enterprise Registration

No

Yes

Entity need to register with originating access provider (OAP) on the platform

Telemarketer Registration

Yes

Yes

Telemarketer should now register with originating access provider (OAP) and no longer with TRAI

Header Registration

No

Yes

Entity should register all its SMS Headers and Voice CLIs on the platform

DLT Scrubbing

Yes (only DND Check for Promotional SMS)

Yes (Promotional & Service Explicit)

Messages will be scrubbed against multiple parameters like Consent, Preference, Header, Template; and not just DND list

Complaint Management

Yes

Yes

Telecom operators will now be responsible for complaint resolution

Interoperability between telecom Service Providers

No

Yes

Registration details of Entity, Telemarketer, Header, Template will be shared across the network to ensure seamless view

100% Traceability

No

Yes

Everything is recorded and shared on the network using Blockchain technology.

Delivery Report Promotional Traffic

Yes

No

Delivery status for promotional messages will not be available post DLT.

Delivery Report Transactional Traffic

Yes

Yes

Delivery status for transactional messages will continue to be available post DLT.