Terms and Conditions

PC Expert is a venture of Medialabs18


Welcome to pcexpert.in (“Website”). Please read these Terms and Conditions (“T&C”) carefully before using this Website, which is operated by PC Expert, which is a venture of Medialabs18. If you continue to browse and use this Website, you are agreeing to comply with and be bound by the following T&C of use, which together with our privacy policy govern PC Expert’s relationship with you related to this website. If you disagree with any part of these terms and conditions, please do not use PC Expert’s website.

The term ‘PC Expert’ or ‘us’ or ‘we’ or ‘Medialabs18’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.

In addition to these Terms and Conditions, our Data Protection Policy applies to all our customers.

The use of this website is subject to the following terms of use:


The content of the pages of this website is for your general information and use only. It is subject to change without notice.


Neither PC Expert nor any Third-Parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

PC Expert makes no representation or warranty that the Site and Content are appropriate or available for use outside its Home Country, and the access and use of the Websites and Content in jurisdictions where their access and use is illegal or prohibited. You are solely responsible for determining whether you are permitted to access and use the Website and Content under the laws of the jurisdiction from which you access and use them. You may not use, export or re-export the Content in violation of any applicable laws, rules or regulations.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

You hereby represent and warrant that you will not, and will not induce any third party to:

  • use the Site or Content for, or in connection with, any illegal purpose, to solicit, facilitate, encourage, condone, or induce any illegal activity, or as otherwise prohibited by these Terms or applicable laws, rules or regulations, including, without limitation, laws applicable to the export of software and data; or
  • breach any security measures implemented on the Site; or
  • use any device, software or routine to interrupt or interfere with, or attempt to interrupt or interfere with, the proper operation and working of the Site, or with any other person’s use of the Site; or
  • track or seek to trace any information on any other person who visits the Site; or
  • attempt to disable or circumvent any security mechanisms used by the Website or otherwise attempt to gain unauthorized access to any portion or feature of the Website or Content, or any other systems or networks connected to the Site, or to any server of PC Expert or its third-party service providers, by hacking, password “mining”, or any other illegal means; or
  • use any “deep-link”, “page-scrape”, “robot”, “spider”, or another automatic device, program, algorithm or methodology, or any comparable manual process, to access, acquire, copy, or monitor any portion of the Site or Content;
  • copy, modify, create a derivative work of, reverse engineer, decompile, or otherwise attempt to extract the source code of any proprietary software used to provide, maintain, or otherwise applicable to, the Site or Content, or otherwise made available to you in connection with the Site or Content.


Whenever you visit PC Expert website, PC Expert may ask you some Information. If you fill such information, it will be presumed that you wish to communicate with PC Expert and give consent to PC Expert to receive communications from PC Expert.PC Expert will communicate with you through e-mail or call or by posting notices on the Site or by such other means as PC Expert may determine from time-to-time. You agree that all agreements, notices, disclosures and other communications that PC Expert provides to you satisfy any legal requirement that such communications be in writing, to the extent permitted by applicable law.


You hereby agree to defend, indemnify and hold PC Expert harmless against any and all losses, liabilities, damages, and/or claims (including, without limitation, attorneys’ fees and costs) arising due to the breach of these T&C or otherwise arising from your use or misuse of the Site or Content.


From time to time, this website may also include links to other sites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). Your use of Third-Party Sites is subject to the terms of use and privacy policies located on such Third-Party sites, which may be different from these T&C or PC Expert’s Privacy Policy.


In no event, PC Expert shall be liable to you, or any third party, for any direct, special, indirect, incidental, punitive, exemplary, reliance, or consequential damages of any kind, including, but not limited to, compensation, reimbursement or damages in connection with, arising out of, or relating to, the use, or loss of use of, the site and content, loss of profits, loss of goodwill, loss of data or content, cost of procurement of substitute goods or services, subsequent or other commercial loss, or for any other reason of any kind, whether based on breach of any express or implied warranty or condition, breach of contract or tort (including, without limitation, negligence or strict liability), even if PC Expert has been advised of the possibility of such damages.


These T&C, together with the Privacy Policy and any amendments or/and any additional agreements you may enter into with PC Expert in connection with the Services, shall constitute the entire agreement between you and PC Expert concerning the Services. If any provision of these T&C is deemed invalid, illegal or unenforceable, then that such provision shall be enforced to the maximum extent permissible so as to maintain the intent of these T&C, and all other remaining provisions of these Terms will remain in full force and effect.


These T&C, and any rights and licenses granted hereunder, shall not be transferred or assigned by you to anyone. Whereas, PC Expert can assign such rights and licenses without restriction.


These T&C will be construed and enforced in all respects in accordance with the laws of India. Your use of this website and any dispute arising out of such use of the website is subject to the laws of India.


Any Court of India shall have sole and exclusive jurisdiction for all purposes in connection with any action or proceeding that arises from or relates to, these T&C, and you hereby irrevocably waive any objection to such exclusive jurisdiction; provided, however, that PC Expert may seek to enforce any judgment in its favour in any court of competent jurisdiction. Notwithstanding the foregoing, PC Expert may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its proprietary and other rights. You agree that your breach or threatened breach of these T&C may result in immediate and irreparable damage to PC Expert for which there is no adequate remedy at law. These Terms are only valid in the English language.



We do not entertain any request for Credit Migration / Transfer to another account, route ie. from Transactional to Promotional or vice versa under any circumstances. End users must choose credit distribution among routes / account at the time of top-ups / recharges



Number of Virtual Credits in a Re-Seller Account will be the same as the recharge. Virtual Credits will be transferred to the Re-Seller Account at the time of purchase of actual credits.

If there is need of extra Virtual Credits, they will be made available to the re-seller at an add-on pack. Charges are add-on pack will be Rs. 3000/- (Three Thousand) plus tax per 1 (One) Lac Virtual SMS Credits. 


We expect our clients to subscribe to our services after demo and proper testing. In case of API’s, we provide our clients sufficient timeframe and test the product before subscribing for the same. Also, our Support team will make sure the issue is resolved once the client registers his/her support complain by emailing on [email protected], thus raising a support ticket. 

We do not entertain any request for Refunds or Cancellation of the Subscribed Services, however, if there is an issue at our end, Clients feedback will be captured and Issue will be resolved.


This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence. UPDATION OF T&C

These T&C may be revised from time to time and the updated version will always be posted on the Website. If you do not agree to the new T&C, you will stop accessing the website.


If there are any questions regarding this T&C, you may contact us using the contact us page on the website

Subscribe to DLT Priority Support (DPS)

Bank Details for NEFT / Net-banking
Bank: Axis Bank
Payee Name: PC Expert
Bank A/C No: 918020077026419
Branch: Talwandi Kota
IFSC Code: UTIB0001955
Account Type: Current

- One Time Support - Rs. 2,000/- + Tax (DLT Support for upto 5 Content Templates, One Time)
- One Year Support - Rs. 12,000/- + Tax (One year DLT Support)
- One DLT Subscription is applicable for one PE ID only
- On subscribing, you will receive an Unique DPS ID (DLT Priority Support ID) which will be used for DLT Support

DLT Priority Support - Rs. 1,500/- (Monthly Subscription)

This is a 1-Year DLT Support Subscription at Rs. 1,500/- per month payable for 12 months. Call +91 7877144244 to request payment link for monthly subscription. Contact your Account Manager for Subscription Link

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